FAQ
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DELIVERY
REGARDING DELIVERY
When you place an order on our website, you will first receive a confirmation email, followed by an email containing your tracking number once it has been shipped.
You can track your package at any time. Generally, shipping times are 24-48 hours for mainland France. You will find them precisely on each product sheet.
During collection launch periods, delivery times may be a bit extended due to the high volume of simultaneous orders on our website. Rest assured, we are doing everything we can to deliver your items as quickly as possible.
DELIVERIES ALL OVER THE WORLD
Our items are delivered worldwide. Delivery is free for orders over €200 on our site for shipments to mainland France and Corsica. If you wish to place an order below €200, the shipping fees are €5 for mainland France and Corsica and €20 for international shipments.
We make every effort to ensure that you receive your package as quickly as possible, and every day, La Poste collects prepared packages during the day, but delivery times depend on each country. Within the European Union, expect about ten days.